Location: HydeSalary: 27,846- negotiable Working Hours: Rotational shifts 7:00-15:00 and 9:00-17:00, office based. Includes one weekend per month and additional Bank Holidays (weekend pay included in salary, Bank Holidays paid as a supplement).Customer Service CoordinatorGI Group are currently recruiting a Customer Service Coordinator on behalf of one of our food manufacturing clients based in Hyde, Manchester.This is a commercial, customer-facing role with a high level of interaction with customers and internal departments. You will play a key part in managing customer orders from receipt through to delivery, acting as the central communication link between customers, production, planning, logistics and sales.Role Overview:As Customer Service Coordinator, you will contribute to the commercial function of the business by ensuring customer orders are processed accurately and on time, while maintaining strong customer relationships. Key Duties: Provide a professional and effective customer service to all customers. Act as the main point of contact for customer order management. Accurately process daily EDI transmissions and manually input or scan orders. Maintain all systems and tools required to process orders right first time. Answer telephone calls and email queries in a timely and professional manner. Take ownership of issues and escalate them as they arise. Apply problem-solving techniques to resolve operational issues and recommend improvements. Assist the wider team thro