Assistant Travel Agency ManagerEdinburgh (outskirts)Salary - 28,000 - 30,000 DOE + bonus and benefitsMon-Fri (with 1 in 5 Saturdays 9am-12pm and time off in lieu)We''re looking for a motivated, commercially minded Assistant Manager to join a successful independent travel agency. This is a hands-on role where you''ll support the day-to-day running of the branch, lead from the front with sales and help the team deliver an exceptional service to every customer.The Role as an Assistant Manager:Working closely with the Branch Manager, you''ll play a key part in driving the success of the agency, supporting the team and ensuring sales and service standards remain consistently high. Your responsibilities will include but not be limited to: Assisting the Manager with the smooth day-to-day running of the agencyHelping to deliver and achieve KPIs and sales targetsBeing proactive in driving sales performance across the teamLeading by example, selling a wide range of holidays and travel productsMotivating and supporting team members to maximise every sales opportunityOverseeing and assisting with the management of group sales and associated policiesSupporting the training, coaching and ongoing development of team membersHandling customer queries and escalations professionallySupporting rotas, workloads and general branch administrationEnsuring company procedures and industry regulations are followedProofing marketing projects and promotional material, ensuring accuracy and excellent ..... full job details .....