About the Role:Reporting to the Alliance Director you will lead the operational delivery of one of EMEA''s most prestigious integrated facilities management accounts in the technology sector. This is a rare opportunity to direct operations across a world-class portfolio spanning prestige corporate headquarters, innovation campuses, and cutting-edge Labs - shaping the workplace environments where the next generation of technology is conceived, built, and brought to life.What You''ll Do: Strategic and Operational Leadership Own the EMEA operational delivery strategy, translating the alliance vision into actionable regional plans that drive performance, innovation, and client satisfactionDirect operations across 40+ locations encompassing prestige offices, data centres, innovation labs, and specialist Labs facilities requiring bespoke operational protocolsLead and develop a team of Regional/Country Operations Managers and specialist engineers, building a high-performance culture of accountability, collaboration, andcontinuous improvementServe as the senior escalation point for all operational matters, ensuring rapid resolution and proactive risk management across the portfolio Performance and Commercial ExcellenceDrive consistent achievement and outperformance of contractual KPIs/SLAs across all EMEA locations, implementing robust governance and performance management frameworksOwn regional PandL accountability, managing operational budgets, identifying cost efficiencies, and de