Role: Triage Worker/independent Victim Advocate -HybridBased: Remote 1 day every 2 months in London (travel paid for)Rate: £15ph - £19.00ph depending on pay statusStart Date: ASAPDuration: Temporary until March 2026Hours: 35 hours per week Our client, a specialist LGBT+ anti-abuse charity is looking for a Triage Worker / National LGBT+ Independent Victim Advocate to join their team. This post is only available to applicants from the LGBTQ+ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement.About the RoleYou will provide advice, advocacy and support to LGBT+ victims/survivors of abuse/violenceSynopsis of DutiesTriage Worker 3 daysTo respond to phone calls, emails, texts and voice messages from help seekers, professionals, families and friends.To provide trauma-informed non-judgemental support to survivors, including signposting and referrals into Galop or other services.To collect monitoring data, on all calls, email, chats, and other enquiries as required. To complete administration tasks following each triage assessment to ensure accurate record-keepingWork closely with the Head of Advocacy and Support to ensure triage processes remain effective and efficient.Collaborate with Senior Advocates across the Advocacy and Support Team to facilitate smooth referrals and client transitions.To adhere to all Galop policies and procedures, including safeguarding processes. Liaise with external organisations where necessary to obtain additional refe