Central Service Charge Specialist This role can be based in either London EC1N 8JS or Nottingham NG9 1LASalary banding dependent upon location: London £39,281 - £41,348 - Nottingham £31,657 - £33,323 This role is eligible for our smarter working policy to be discussed at interview.As a Central Service Charge Specialist based within our busy service team will see you being responsible for supporting the calculating, collecting and allocating service charges in leasehold and rented properties. This includes preparing the data through various systems which enables the accurate calculation of charges, whilst ensuring compliance with relevant regulations. You will play a key role in coordinating with the wider service charge team and on occasion with other departments. You will run compliance reports to ensure our service charge data has been mapped and loaded correctly identifying and resolving any issues. This role will also see you supporting the wider service charges and rent functions by being the central hub for processes for other business areas.Duties to include: Provide responsive internal customer service, and support, in all central aspects of service charge enquiries in line with service expectations and key performance indicators Provide data, policy documentation and analysis required to support documentation for formal challenges (relating to First Tier Tribunal and other civil law actions) Support the wider service charge team to ensure that processes are carried o