ICT Operations Manager, Corsham (SN13, onsite) Salary: 70,000 - 80,000 Our benefits include: 25 days annual leave plus bank holidays Option to buy additional annual leave Pension scheme Life assurance Private healthcare Private dental Professional development and training opportunities Annual wellbeing allowance Join a team where operational excellence matters At MASS, we deliver mission-critical solutions that help our customers make better decisions when it matters most. We are looking for an experienced ICT Operations Manager to lead the delivery, performance and continual improvement of IT operations and support services within a secure and highly regulated environment. This is a leadership role with significant responsibility for ensuring stable, secure and resilient services. You''ll work closely with technical teams, service management colleagues and senior stakeholders to drive operational performance, manage risk and ensure services continue to meet both customer and organisational expectations. As ICT Operations Manager, you will: Provide operational leadership, setting priorities, standards and delivery expectations. Lead and develop teams, creating a culture of accountability, collaboration and high performance. Ensure services are effectively operated, maintained and supported against agreed requirements. Drive service improvement initiatives that enhance efficiency, reliability and customer outcomes. Manage operational risk, service issues, security and ..... full job details .....