Role Title: Lead User ResearcherDuration: contract to run until 30/12/2026Location: Hybrid working. Predominantly remote, but some travel to Client site will be required (estimated 2 days per week to London and/or the South).Rate: up to £736 p/d Umbrella inside IR35Clearance required: Active SC (DV Preferred) and Sole UK NationalRole purpose/summaryYou are to be the lead User Experience Consultant Designer and User Researcher, working within a Project Team proactively engaging with the Client''s broad array of Senior military and civilian senior stakeholders and end User representatives, gain understanding of user needs based on different personas, capturing and turning that into designs that can be agreed with the Users and implemented into the application by the developers.You will have experience of working with users in Public Sector (ideally Defence specifically), of various user research techniques, including conducting User interviews, creating personas, mapping user journeys and pain points, designing wireframes and prototypes, conducting usability testing to iterate and improve the User Experience. You will be comfortable using the supporting tools for Agile product delivery such as JIRA (User Story/Defect/Task Management), Confluence (Documentation/Comms), and Slack (collaboration/comms).Key ResponsibilitiesConduct user research using interviews, workshops, and usability testing with Senior stakeholders and end users.Create and maintain personas, user journeys, and