Your new company This is an exciting opportunity to join the Applications and Systems Support team at a local governing body and provide essential cover to the team during a systems upgrade project. There are two vacancies available in the team with an initial contract length running for 3 months.Your new role As the successful candidate, your responsibilities will include:Develop and Enhance Support Services: Continuously improve a secure, efficient, and effective business application support service by leveraging current best practices and guidance to ensure uninterrupted access and reliable assistance.Optimise Reporting and Data Quality: Establish and maintain a dynamic reporting environment that delivers targeted analytics, meeting statutory requirements and promoting high data integrity.Customer-Centric Analysis and Advisory: Engage with customers to understand their needs, gather relevant data, conduct in-depth analysis, and recommend actionable solutions to maximise the effectiveness of business applications.Operational Problem-Solving and Improvement: Identify and assess operational challenges and opportunities, then contribute to strategic enhancements that align with customer needs and organisational objectives.Ensure Application Security and Compliance: Implement rigorous security controls and safe working practices, continuously monitoring system integrity and data quality to uphold confidentiality, integrity, and availability.Drive Change Control and System Integ