Dynamics CRM/ 365 CE Business AnalystJob DescriptionI am actively seeking an experienced Functional Business Analyst, with experience implementing and improving Dynamics 365 CE/ Dynamics CRM, for an exciting new role with an establlshed charitable organisation. My client is in the process of implementing, rolling out and maximising their Dynamics 365 CE environment, and require a BA to join the team in ensuring successful project delivery, as well as providing assistance in concurrent integration projects.This role offers a hybrid working model - a blend of home working alongside 2-3 days on-site requirement in modern Central London offices.Role and ResponsibilitiesInvolvement in analysing requirements, mapping processes, and developing functional design documentation Testing new features, rolling out the install and config as well as training new usersSupporting my clients business processes and analysing ways of improvementCoordinating with stakeholders on project requirements/ milestonesSkills and QualificationsA proven track record implementing Microsoft Dynamics CRM or Dynamics 365 Customer Engagement (CE)Strong business process analysis, requirement gathering, functional documentation skillsDiverse modular exposure within CRM - ideally including Sales and Customer ServiceManufacturing or supply chain industry/ business process understanding (preferable)End to end functional implementation cycle skills, from analysis through to go-liveConfident communication skills, writ