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Temporary

Webchat Advisor

Merseyside
money-bag 12.21-12.21 Hourly
3074760619
Posted 2 weeks ago

Are you looking for temporary work in Birkenhead? If you are passionate about helping customers and would like to service customers of a well-known household brand, Red wants to speak with you!Red Recruitment is recruiting Webchat Advisors to work in a customer service centre in Birkenhead. You will be working for one of the UKs highest quality outsourcers on a temporary basis. This role will be working on behalf of an international gifting platform where you will be responding to customer chat messages. This role does not require you to handle any telephone calls.The hourly rate is 12.21 per hour and this is a full-time, office-based role Monday to Sunday 9am - 6pm (40 hours per week).Thestart date for this position is 02/02/2026Benefits and Package for a Webchat Advisor:Salary: 12.21 per hourHours: Monday to Sunday, 9am - 6pm, 40 hours per week (2 in 4 weekend days)Contract Type: TemporaryLocation: BirkenheadStart date: 2nd March 2026One week''s Full training is providedYou will be working for a friendly and supportive teamKey Responsibilities of a Webchat Advisor:Responding to customer queries via online chat serviceEnsuring all customer queries are responded to in a timely mannerEscalating any urgent customer queries to the relevant teamEnsuring all messages are friendly, informative and are written out correctlyProviding excellent customer service at all times and representing this fantastic brand with excellenceKey Skills and Experience of a Webchat Advisor:You should h

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