Role: Service Advisor / Service ReceptionistLocation: CheltenhamSalary: £32,000 Basic £40,000 OTE (Realistic) Overtime AvailableRichard Abson Group is delighted to be assisting a prestigious automotive dealership in Cheltenham in their search for an experienced Service Advisor / Service Receptionist.Representing one of the industry''s leading premium brands, this dealership forms part of a highly respected dealer group renowned for investing in its people. You''ll benefit from ongoing manufacturer training, genuine career progression, and the opportunity to work within a modern, forward-thinking business embracing the latest hybrid and electric vehicle technology.As the first point of contact for customers, you''ll play a key role in delivering an exceptional aftersales experience. You''ll manage service bookings, provide vehicle progress updates, explain technical information in a customer-friendly manner, and identify opportunities to promote service plans and additional aftersales products.What we''re looking for:A minimum of 1 year''s experience as a Service Advisor or in a similar aftersales role within a franchised main dealership.A passion for delivering outstanding customer service with a proactive sales approach.Experience using Kerridge and 1Link would be advantageous, although not essential.Salary and Benefits:£32,000 basic salary.Realistic OTE of £40,000 through uncapped bonus opportunities, including hours sold, service plans, and upsell/cross-sell ..... full job details .....