Positive Behaviour Support Worker – £28,932.80 per annum (rising to £30,090 after successful completion of probation) – Croydon / South-East London

Are you someone who genuinely wants to make a difference in people’s lives? Do you have experience supporting individuals with mental health challenges and want a role where your work has real impact every single day?

We’re looking for a Positive Behaviour Support Worker to join the team at Quo Vadis Trust, supporting adults on their journey towards independence and recovery.

Please note: This role does not offer visa sponsorship, so applicants must already have the right to work in the UK.

About the Organisation

Quo Vadis Trust is a specialist housing charity supporting people across South-East London who are living with mental health challenges and behaviours that may be difficult to manage.

The focus is simple but powerful: help people rebuild their lives, regain independence, and feel part of a community again. Every individual is supported in a way that reflects their personal history, needs, and goals.

Working Pattern

• Full-time – 35 hours per week
• Day shifts with occasional night shifts
• Weekend and rota-based working required

What You’ll Be Doing

• Build strong, trusting relationships with clients
• Support individuals with mental health needs including anxiety, depression, and bipolar disorder
• Help clients develop personalised support plans and set achievable goals
• Encourage engagement with recovery and independent living
• Assist with housing, welfare, and benefits advice
• Support clients with daily living tasks and maintaining their accommodation
• Carry out property checks, health and safety assessments, and room inspections
• Manage and de-escalate challenging situations professionally
• Keep accurate records and update client information systems
• Work with external agencies and healthcare professionals
• Support clients moving in and out of accommodation

What We’re Looking For

• Experience working in mental health, housing, or a support environment
• Understanding of mental health conditions, substance misuse, and homelessness
• Strong communication skills and the ability to build rapport
• A calm, patient, and empathetic approach
• Ability to work both independently and as part of a team
• Good organisational skills and attention to detail
• Confidence managing challenging behaviours in a professional way

Desirable:

• Knowledge of welfare benefits and housing legislation
• Experience in social housing or tenancy support
• Full driving licence and access to a vehicle

What You’ll Get in Return

• Salary starting at £28,932, rising to £30,090 after probation
• Full training and ongoing development opportunities
• Funded Enhanced DBS check
• A role where your work has a direct and meaningful impact
• Supportive team environment with opportunities to grow

What’s Next?

If you’re ready to take on a role where no two days are the same and your work truly matters, apply now.

Early applications are encouraged, and the role may close once suitable candidates are identified.