Main Responsibilities: The efficient processing of customers/agents/distributors quotes, orders and enquiries, however received. The promotion of the companies spares and various services, with a focus on add-ons and upselling opportunities as well as provide support in coordinating and follow up proactive sales campaigns. Responsible for the various administrative systems to the ISO 9001/2000 Standard ensuring full traceability and conformity and to recommend any alterations deemed necessary to the Head of Sales to ensure or improve services to our customers. Responsibility for answering all internal and external administrative enquiries regarding customer history. To check for accuracy of all documents created by yourself and countersign orders initiated by others. To recognize any prospects for the furthering of Spares and Service sales and to pass all other such information to the respective machine sales personnel. To negotiate where necessary directly with customers to secure extra sales for the company. Any other duties determined by the Head of Sales. It is a mandatory condition of employment that all personnel comply with the agreed procedures under ISO 9000 in always maintaining the highest levels of quality, to ensure Customer satisfaction. Package: £22,000 basic + 10% guaranteed bonus + £1,000 cost of living allowance = £25,200. OTE: £30,000+ Ideal candidates will have a background within Engineering