Customer Service Advisors - Christmas Temporary Roles

-12.71 per hour + team commission | 40 hours per week
Start: 2nd November 2026 | Temporary assignment through to the end of January

Love helping customers and looking for a temporary role over the festive season?

TeamJobs is recruiting four Customer Service Advisors to support a luxury accessories brand during its busy Christmas period.

You''ll join a friendly team, helping customers with their orders and deliveries while enjoying some fantastic seasonal benefits!

What you''ll be doing:

• Handling customer enquiries by telephone, email and live chat.

• Answering questions about orders, deliveries and products.

• Resolving customer queries professionally and efficiently.

• Maintaining accurate customer records and following enquiries through to resolution.

What we''re looking for:

• Previous customer service experience and confidence handling busy phone lines.

• Strong written communication skills.

• A friendly, helpful approach and the ability to stay calm under pressure.

• Availability to start on 26 October and commit through to January.

Hours and working arrangements:

• 40 hours per week, working five days with two days off.

• Shifts of 8am-5pm or 9am-6pm, including a one-hour lunch break.

• Approximately 3-4 weekend shifts across the assignment, with flexibility where possible to avoid working both Saturday and Sunday.

• Office-based during the week, with potential to work from home at weekends once trained.

• All training takes place in person, with a laptop and headset provided.

The benefits:

• 60% staff discount on the brand''s products.

• Monthly commission shared across the team

• Weekly raffles with prizes including handbags, scarves and accessories.

• Work from home on Christmas Eve and finish at 1pm.

• Closed 25-28 December and New Year''s Day.

Interested? Apply now with your CV to be considered.

TJCOM