Station Manager Location: Southampton Contract: Full-time (37.5 hours per week) Reporting to: Head of Ground Operations Role Purpose The Station Manager is responsible for the safe, efficient, and effective operation of a key UK airport station, supporting the flight schedules of a flagship airline and customer airlines. The role has full ownership of station performance, people management, safety and compliance, operational delivery, and stakeholder engagement, ensuring services are delivered within agreed budgets and performance standards. Key Responsibilities Operational Leadership Overall responsibility for the day-to-day operation of the station, ensuring safe and compliant ground handling services. Set, maintain, and continuously improve operational and ground handling standards. Ensure on-time performance targets are consistently achieved or exceeded. Ensure customer service standards remain at the highest level at all times. Implement new working practices and operational improvements where required. Review ground incident reports and identify corrective actions within agreed timescales. People and Resource Management Lead, motivate, and manage a high-performing station team. Plan and manage staff rosters, annual leave, and coverage to meet seasonal demand. Plan the efficient use of manpower and ground equipment. Support recruitment of permanent and temporary staff. Conduct performance reviews, manage performance issues, and identify training needs. Promote a stron