Find My Staff are recruiting a Facilities Manager on behalf of our client in Uxbridge. The working hours are 8-5 or 9-6 working on a shift pattern that will include some weekends. This role has a specific specialism in Cleaning and Environmental Services while maintaining shared responsibility for the day-to-day delivery of operations across Security, Cleaning, and Customer Services reporting into the Soft Services Manager. Your responsibilities will include: Lead day-to-day supervision of Security, Cleaning, and Customer Services teams across the centre. Oversee rotas, holidays, absence, and shift cover for all teams and taking control when fellow Duty Managers are absent. Ensure consistent delivery of operational procedures, service standards, and compliance requirements. Maintain a safe, clean and welcoming environment throughout the centre, car park, back of house and service areas. Ensure any issues are reported to the appropriate team and actioned accordingly. Support all team members through active leadership, coaching, and on-the-floor presence. Maintain all site documentation and records to the highest audit and compliance standards. Act as a first-line escalation point for issues, complaints, or incidents, including weekends and evenings. Attend and manage serious incidents and near-misses, ensuring accurate reporting and post-incident follow-up. Work closely with the Soft Service Manager, Technical Operations Manager, Car Park Manager, Customer Services Manag