Customer Service Recruitment Administrator Job Summary We are looking for a confident and organised Customer Service Recruitment Administrator to support the recruitment process by actively calling, sourcing, and engaging candidates. This role plays a key part in delivering an excellent candidate experience while supporting recruiters in a fast-paced environment. Key Responsibilities Make high-volume outbound calls to candidates to discuss vacancies, availability, and suitability Act as the first point of contact for candidates via phone, email, and messaging platforms Proactively source candidates using job boards, internal databases, and social media Screen CVs and conduct initial candidate conversations Book interviews and coordinate interview schedules Follow up with candidates after calls and interviews to gather feedback Maintain accurate and up-to-date candidate records on the recruitment system Respond to candidate queries in a professional and timely manner Provide administrative support to the recruitment team throughout the hiring process Ensure compliance with data protection and recruitment procedures Skills and Experience Strong customer service and communication skills Confident, professional telephone manner with experience in outbound calling Ability to build rapport quickly and engage candidates over the phone Good organisational and multitasking skills Comfortable using recruitment systems and basic IT tools High attention