Typing Coordinator Washington Part time or Full-time hours available Permanent Spire Washington have a great opportunity for the Typing Coordinator/Administrator to join the great team at Washington JOB PURPOSE To provide comprehensive administrative support to the NHS patient pathway, ensuring the accurate processing, formatting and distribution of patient correspondence. To act as a key point of contact for patients, GP practices and consultants, maintaining high standards of customer service and ensuring patient information is handled efficiently, accurately and confidentially. ACCOUNTABILITIES AND ACTIVITIES - Format, quality check and input patient and GP details onto clinical correspondence returned from outsourced medical typists. - Ensure all patient letters are accurate, complete and compliant with Trust and hospital standards before processing. - Handle NHS patient enquiries received via telephone and email in a professional, courteous and timely manner. - Liaise with consultants and clinical teams to obtain sign-off and approval of patient correspondence where required. - Print, prepare and post patient and GP letters within agreed timescales. - Process onward referrals and ensure all supporting documentation is completed and forwarded appropriately. - Upload patient letters and correspondence to HMS2 accurately and in a timely manner. - Maintain accurate patient records and update information systems as required. - Escalate urgent patient or clinical issues to ..... full job details .....