Our client, a leading firm in the legal sector, is seeking a Client Services Assistant to join their Cheltenham office on a full-time, permanent basis. Known for its welcoming, inclusive culture and collaborative environment, the firm offers an excellent opportunity to gain hands-on experience across a range of legal practice areas and business functions, supporting long-term career development. We are looking for a highly organised and proactive individual with excellent attention to detail and strong communication skills. You will advanced proficiency in Microsoft Office, and experience using practice management systems. A solutions-focused mindset, strong customer service approach, and the ability to use initiative are essential, along with being a collaborative team player. Responsibilities: Client and Project Support Coordinate support for client projects and matters Set up processes in collaboration with Partners, Fee Earners, and clients Support pitches, presentations, events, and business development activity Ensure client communications reach the appropriate contacts Maintain accurate client records in CRM systems Arrange meetings and respond promptly to client queries Support client relationship management and service delivery Communication and Coordination Handle internal and external queries, ensuring timely responses Liaise with internal teams on behalf of Partners and Fee Earners Coordinate cover during absences and communicate updates Financial Administra