Deputy Manager - Direct Access AccommodationWe are seeking a skilled and compassionate Deputy Manager to help lead a direct access accommodation service, delivering high quality support to people with complex needs and experiencing homelessness.Position: Deputy Manager - Direct Access AccommodationSalary: £32,439 - £35,909 per annum Location: Southend on Sea, EssexHours: 37 hours per weekClosing date: 12th May 2026About the roleThis is a key leadership role within a direct access accommodation service supporting people experiencing homelessness and multiple disadvantage. Working alongside and deputising for the Service Manager, you will support the day to day operational running of the service and lead a team delivering trauma informed, psychologically informed support.Key responsibilities include:Overseeing service delivery and case management, ensuring high quality assessments, support planning and outcome monitoring.Managing complex and high risk cases, incidents and safeguarding concerns.Line managing and supporting accommodation staff, peer mentors and volunteers through supervision, appraisals and development.Supporting rota management, recruitment, induction and probation processes.Ensuring accommodation is safe, compliant and well managed, including void turnaround and occupancy levels.Supporting financial processes such as service charges, petty cash and budgets.Deputising for the Service Manager and representing the service internally and externally.Building effecti