We''re recruiting a Customer Account Manager on behalf of a well-established manufacturing business based in the region. This is a full-time, permanent position and a great opportunity for a customer-focused individual who enjoys building relationships, managing accounts and contributing to business growth in a technical, product-led environment. In this role, you''ll be the primary point of contact for an allocated customer base, providing accurate quotations, processing orders and delivering a consistently high standard of service. You''ll work closely with customers and suppliers alike, developing professional relationships and a solid understanding of the products and services you represent. Full product training will be provided, making this a strong opportunity for someone with transferable customer service or sales experience looking to grow within a specialist environment. Main Responsibilities: Managing an allocated customer base, handling enquiries via telephone and email professionally and promptly Providing timely and accurate price quotations, including researching and contacting suppliers for non-standard materials where necessary Following up on outstanding quotations and converting won quotes into customer orders Processing customer orders through to shipment, ensuring all requirements are fulfilled accurately Quoting materials and tooling including both stocked items and own-manufactured equipment Maintaining accurate quote records and a well-managed ..... full job details .....