Aftersales Manager ( Dual Site )
Aftersales/Service Managers,Do you want to work for a privately owned, dynamic and expanding dealer group?Our client is currently looking to recruit an experienced Aftersales Manager, to take chage of two of their franchised dealership aftersales departments. Based in the Suffolk area.If you have a passion for customer service and can show a track record of delivering results and developing a team, this is a great opportunity for you. This is a genuine opportunity for you to take on a fresh and exciting challenge and be part of a forward-thinking organisation.Why apply for this Aftersales Manager''s job:• Great working environment - dual site responsibility• Well respected dealer group• Good benefits package• Opportunity to progress within group.Responsibilities:.• As an ambassador for the brand, you will be knowledgeable, courteous, outgoing, resolute, and eager to learn• You will be responsible for leading and developing a team of highly skilled Technicians, Service Advisors and Parts people.• Ensure that a high level of customer satisfaction is always maintained• Manage productive activity which is measured by strict performance indicators and profit defined success margins• To keep a tight watch on expenses and produce daily/weekly activity and financial reports• To provide guidance and training to each team member to improve their performance and to ensure that all Staff are doing their jobs effectively and confidently, collaborating as a teamTo find out more or to ..... full job details .....
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