An established and growing manufacturing business is seeking a proactive and highly organised Key Account Manager to join its commercial team. This Key Account Manager role is ideal for someone who is ready to move away from remote working and is looking for a hands-on, office-based position within a fast-paced environment. The successful candidate will thrive on managing detail, building strong retailer relationships, and ensuring orders are processed accurately and delivered on time. Key Responsibilities: Managing and developing relationships with large retail customers Acting as the primary point of contact for key accounts Overseeing the internal sales process from order placement through to delivery Coordinating closely with production, operations and logistics teams Managing high volumes of orders with accuracy and efficiency Supporting e-commerce accounts and online retail channels Ensuring orders are fulfilled correctly and on schedule Monitoring account performance and identifying growth opportunities As Key Account Manager, you will play a key role in ensuring major retail accounts receive excellent service while identifying opportunities to strengthen and grow these partnerships. Skills for a Key Account Manager: Proven experience working with large retailers in a fast-paced environment Strong background in internal sales Experience supporting or managing e-commerce accounts Highly organised with exceptional attention to detail Confident managing multiple priori