Role: Customer Service RepresentativeDuration: 06 months; with the potential to convert to permanent employee after successful performance review.Location: Newcastle upon Tyne, NE27 0BYTimings: Covering between 8am - 8pm Monday to Friday, 9am - 6pm Saturday and Sunday on siteJob description:Customer Service Agent based at a physical contact centre in Newcastle. The successful candidate will assist clients with inquiries specifically related to their loan accounts during a standard 37.5-hour work week. Employees must be available to work rotating shifts that include both weekdays and weekends, though the facility remains closed on bank holidays. Applicants are expected to possess prior call centre experience, while knowledge of financial services or record management is considered a plus. If you''re excited about application security, identity management, and creating robust, secure solutions for modern architectures, we want to hear from you!Please apply with a copy of your CV or send it to Prasanna com and let''s start the conversation!Randstad Technologies is acting as an Employment Business in relation to this vacancy.