Based in the Bilston area, an opportunity has arisen for a Sales Administrator to join a well-established manufacturing business. Working within a busy commercial team, you will be responsible for supporting sales activity, processing customer orders and quotations, and ensuring high levels of customer service are consistently delivered.Working closely with colleagues across commercial, transport and stock functions, you will respond to customer enquiries, manage documentation, and support day-to-day administrative operations. This role offers exposure across multiple commercial functions and would suit someone organised, proactive and confident communicating with customers.As the Sales Administrator, you will be responsible for -Processing customer orders and quotations accurately and efficiently.Managing day-to-day customer enquiries and providing timely responses.Raising invoices, credit notes and handling return requests in line with procedures.Entering and maintaining accurate records within the internal operating system.Obtaining transport costs and supporting delivery coordination where required.Maintaining organised documentation and ensuring records are correctly filed and attached.Ideally you will have the following skills and experience -Previous experience processing orders and quotationsStrong communication skills with a professional and friendly approach.Highly organised with the ability to prioritise tasks effectively.Good IT skills and experience using CRM/MRP