Quality ManagerSalary: £50,000 - £55,000 - DOE Location: Telford Hours: Days, 8:00am - 4:30pm Monday to FridayDue to continued business growth, we are looking to appoint an experienced Quality Manager to lead and develop our quality function across a busy manufacturing environment. This is a key leadership position responsible for maintaining customer quality standards, driving continuous improvement initiatives, developing the quality team, and ensuring robust quality systems are embedded throughout the business.Key Responsibilities of this Quality Manager role:Lead, manage and develop the Quality Department across day and night operations.Manage a team of approximately 7 quality professionals as the department expands.Drive a culture of continuous improvement throughout the business.Lead customer complaint investigations using 8D methodology.Manage and facilitate PPAP activities and submissions.Ensure compliance with internal quality systems and customer requirements.Conduct root cause analysis and implement effective corrective and preventative actions.Maintain and continuously improve Quality Management Systems.Monitor and report on key quality KPIs, including OTIF performance.Support audits, customer visits and supplier quality activities.Work closely with Production, Manufacturing, Engineering and Senior Leadership teams to improve operational performance.Deliver departmental inductions, training and employee development plans.Act as the primary quality contact for ..... full job details .....