Are you an experienced Operations Manager who enjoys being close to the action rather than managing everything from behind a desk?Bristol Van Removals is growing, and we''re looking for a hands-on operational leader to strengthen our day-to-day operation, develop our teams and help build the systems, processes and standards needed for the next stage of our growth.This is an opportunity to take genuine ownership of the operation, influence how the business develops and become a key part of the leadership team.What''s in It for You?£40,000 salaryOpportunity to shape and improve a growing operationGenuine influence over systems, processes and operational standardsLong-term progression as the business continues to growOpportunity to develop Team Leaders and operational staffHigh-trust environment with real responsibilityCompany pensionCompany eventsThe RoleThis is a hands-on operational leadership position combining people management, problem-solving and continuous improvement.You''ll spend time both in the office and within the operation, supporting teams, solving problems and ensuring the business delivers consistently high standards.Your responsibilities will include:Overseeing daily removals operationsLeading and supporting Team Leaders and operational staffManaging fleet readiness, equipment and operational resourcesRunning morning operations and ensuring teams are prepared for the dayResolving customer escalations and operational issuesSupporting recruitment, onboarding, ..... full job details .....