Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Field Service Technician - RGC Located: Middlesex/Hertfordshire Package: Competitive Salary, benefits, pension About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud and IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To provide a technical service to customers, including the maintenance and repair of Ricoh Graphic Communication and Print products. To ensure customers receive a satisfactory service in line with agreed service level agreements. Provide a technical service for both installation and de-installation of Ricoh Graphic Communication products, ensuring that project milestones for installations and de-installations are achieved efficiently meeting contractual obligations. Ensuring customers are kept up to date on the progress made. Res