Telesales Administrator
A successful FMCG company are recruiting a Part-time Telesales Administrator in the Bartley Green area. Working in a small team you will be providing additional support across Monday - Thursday with flexibility to support on a Saturday during busy periods. A temp-to-perm role, working hours and days can be flexible.Reporting to the Sales Office Manager, you will play a key role in supporting customers, managing accounts and driving sales activity.As a Telesales Administrator you will be - Re-engaging lapsed customers and upselling products where appropriateHandling customer enquiries via phone, email and appPreparing quotations and processing sales ordersManaging and developing existing customer accountsDelivering a high level of customer service and supportProcessing invoices and card paymentsMaintaining accurate records across internal systems and spreadsheetsThe ideal candidate will have the following experience - Previous experience in internal sales, customer service, telesales or a commercial office-based roleExperience processing sales ordersConfidence in upselling and cross-selling productsStrong communication and organisational skillsA proactive and customer-focused approachWhat''s on offer for this Telesales Administrator role - Working hours to be mutually agreed across Monday - Thursday with flexibility to work on Saturdays (9am-1pm) in busy periods.Hourly rate of pay (phone number removed)p/hFree on-site parkingIf you are looking for a part-time role in Telesales
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