Housing Officer - Inverness-shire, UK (Fixed Term Contract - 1 Year)Our client is a well-respected and forward-thinking social housing organisation committed to providing quality homes and outstanding support to communities across the Highlands. With a strong reputation for fostering positive tenant relationships and delivering excellent housing management services, they offer a rewarding environment for dedicated professionals seeking to make a meaningful difference. This is an exciting opportunity to join a dynamic team dedicated to improving lives and creating vibrant, sustainable communities. Job ResponsibilitiesCoordinate tenancy allocations efficiently, ensuring fair and transparent processes.Support tenants'' needs by providing guidance and assistance to promote successful tenancies.Resolve tenants'' issues promptly and effectively, following best practice and organisational policies.Maintain accurate records and manage casework using housing management systems.Promote positive relationships with tenants, stakeholders, and external agencies.Assist in the development and implementation of housing policies and procedures.Travel independently across the designated area to carry out housing management duties and lone working responsibilities. Required Skills and QualificationsProactive, organised, and customer-focused approach with a strong background in housing management.Excellent interpersonal and communication skills, with the ability to resolve issues diplomatically.A