Head of Sales Customer Growth Glasgow (Hybrid 50:50)Up to £120,000 base (£150,000 OTE)About the CompanyOur client is a leading provider of IoT connectivity solutions, empowering businesses worldwide to effortlessly connect and manage their devices. Their mission is to simplify IoT deployment and drive innovation across industries.Role OverviewWe are seeking a commercially driven Sales Manager to lead and develop a team of Customer Success Managers responsible for managing and growing the existing customer base. This role is focused on driving revenue expansion, ensuring high levels of customer retention, and embedding a strong commercial sales culture within the customer success function.The successful candidate will combine strategic sales leadership with hands-on coaching and deal support, enabling the team to identify and convert growth opportunities across a portfolio of over 400 customers. This is a pivotal role in aligning customer success with broader revenue objectives and scaling long-term account growth.Key ResponsibilitiesTeam Leadership and Performance Management Lead, mentor, and develop a team of Customer Success Managers to achieve and exceed revenue and retention targets.Set clear KPIs and performance expectations across upsell, cross-sell, and renewal metrics.Provide ongoing coaching on commercial strategy, pipeline management, and customer engagement.Foster a high-performance, accountable, and collaborative team culture. Revenue Growth and Commercial Strateg