Job OverviewWe are an insurance brokerage specialising in a range of employee benefits, including international private medical insurance and other specialist solutions.We are seeking a highly organised and proactive Insurance Office Administrator to join our growing team. This is an excellent opportunity for someone with around one year of administrative experience within insurance or financial services, who is looking to develop their skills in a professional and fast-paced environment.The successful candidate will support day-to-day office operations, assist with client administration, and act as a key point of contact between internal teams, clients, and insurers.Key ResponsibilitiesManage incoming calls with professional phone etiquette and direct enquiries appropriatelyMaintain accurate electronic filing systems, records, and documentationCarry out data entry tasks using Microsoft Office, Microsoft Teams, and internal CRM/broking systemsAssist with scheduling meetings, appointments, and managing shared calendarsPrepare correspondence, reports, and presentations as requiredSupport accounts payable and receivable processes, including invoice processingProvide general administrative support to team members and managementRespond to client enquiries (existing and prospective) via a shared administrative mailboxLiaise with insurers to process mid-term adjustments and policy amendmentsAssist with onboarding new clients and organising related documentation and correspondenceSki