Systems OfficerLocation: White CityHybrid: 2 days in office Monday and Tuesday Contract Type: 35 hours per week. Monday - FridayContract length: 3 months with a view to going permanent if suitable.Pay: 22.44phKey Responsibilities:We are looking for two Student Systems Support Officers to join a team of 10/12 within High education. You will provide first-line support to users of student systems, resolving queries via email, phone, and in person.You will help maintain and test systems, including Banner and related interfaces, support system upgrades, and manage user access. The role also involves data analysis, reporting, and web updates in collaboration with the wider Registry team.Strong attention to detail, communication skills and a proactive approach are essential. Essential:Degree or equivalent experience.Proven ability to work both collaboratively and independently as part of a team.Strong customer service skills, with experience in responding to inquiries through various communication channels.Commitment to delivering high-quality results.Experience in data analysis and calculations. Advanced Excel skills for data analysis and management.Excellent general IT skills including word processing, email, databases, and spreadsheets.Strong organisational skills and meticulous attention to detail.Exceptional written and verbal communication abilities.Adaptability to changing job demands and effective workload management. Desirable:Background in educational records systems.Prof