Job Title: Credit ControllerLocation: Birmingham- Hybrid Salary: £30,000 per annum plus monthly bonusHours: 35 hours per weekRole ResponsibilitiesManaging a portfolio of 180-220 customer accounts, ensuring timely collection of outstanding invoices, with total debt values ranging from £400k to £550k.Monitoring aged debt reports and proactively following up on overdue balances.Contacting customers via phone and email to resolve payment issues and secure payment commitments.Investigating and resolving invoice queries in collaboration with internal teams.Maintaining accurate and up-to-date records of all communications and account activity.Allocating incoming payments and reconciling customer accounts.Preparing regular debtor reports and providing updates to management on collection performance.Supporting the month-end process, including reporting on aged receivables and bad debt provisions.Building and maintaining strong customer relationships to improve payment behaviour.Identifying and escalating high-risk accounts or potential bad debts.Collaborating with sales and operations teams to resolve disputes and improve cash collection.Essential Skills, Knowledge and ExperiencePrevious experience in a Credit Control or Accounts Receivable role (10+ years'' experience).Strong understanding of accounts receivable processes and debt collection practices.Proven experience managing aged debt and working toward collection targets.Standard proficiency in MS Excel, with experience using acc