This is a senior operational IT leadership role, responsible for the day-to-day delivery of IT services across a fantastic non-profit organisation. The IT Lead acts as the operational backbone of the IT function, ensuring stability, security and performance while enabling senior leadership to focus on strategy and transformation. Key ResponsibilitiesLead and manage IT operations, including support, infrastructure, security and service deliveryLine manage and develop the IT management team, ensuring effective resourcing and coverageOversee cyber security, infrastructure performance and operational risk managementEnsure a high-performing service desk and effective onboarding/offboarding processesManage vendors, budgets and procurement in line with governance frameworksProduce IT performance, risk and security reporting for senior leadership and trusteesRepresent IT at senior leadership forums and organisational meetingsSupport the transition of digital and technology initiatives into core operationsExperience RequiredProven experience in an IT management or IT operations leadership roleStrong technical background across IT operations, infrastructure, security and supportExperience managing and developing teams in a complex organisationStrong understanding of Microsoft 365 and hybrid IT environmentsExperience balancing operational delivery with wider strategic initiativesExcellent stakeholder management and communication skillsITIL or similar industry certificationExperience in