Practice Manager / Studio Manager We are seeking an experienced, highly organised, and enthusiastic Practice Manager to oversee the smooth running of our design studio. The ideal candidate will bring energy, initiative, and a positive, professional attitude to a varied and rewarding role. Key Responsibilities Office Management and Admin Oversee the general running of the office to ensure an efficient, smooth environment. Act as first point of contact for visitors and phone calls. Maintain cleanliness and tidiness of office, enforce clean desk policy, and supervise the office cleaner. Manage office supplies, equipment, and maintenance needs. Director Support Provide key administrative support to the two Directors. Assist with travel bookings and diary management. Collaborate closely with the Bid Manager and Business Manager. HR and People Management Handle staff appointments, onboarding, inductions, appraisals, holiday and time tracking, and expenses. Coordinate staff socials, events, and outings. Keep personnel records accurate and up-to-date. Support development and application of HR policies and procedures. Finance and Bookkeeping Process supplier payments, staff expenses, and raise sales invoices. Liaise with clients regarding purchase orders and payments. Handle banking tasks and general bookkeeping (Xero). Health and Safety / QMS Act as Health and Safety Officer for the office. Maintain and update the Quality Management System (QMS) as Quality Management Represe