Customer Service Advisor Location: Stevenage Town Centre Salary: Competitive Hourly Rate Contract: Temporary, Approximately 6 Months Hours: Monday to Friday, 9:00am to 5:00pm Start Date: October 2026 Parking: Free On-Site Parking AvailableWe are delighted to be recruiting on behalf of a well-established and highly respected public sector organisation based in the heart of Stevenage. Due to increased demand, they are seeking a Customer Service Advisor to join their busy and dedicated team on a temporary basis for approximately 6 months.This is a fully office-based role, offering an excellent opportunity to gain valuable experience within a reputable organisation while providing an outstanding service to customers.Please note: Applicants must be available to commit to the full duration of the assignment.The RoleAs a Customer Service Advisor, you will be the first point of contact for customers, handling a variety of enquiries and providing professional, efficient, and customer-focused support.Key responsibilities include:Accurately identifying and prioritising customers'' needs, providing appropriate solutions and resolving enquiries to a high standard.Using databases and internal systems to log, update, and store customer information accurately while speaking with customers.Writing clear, concise, and grammatically correct messages to ensure customer enquiries and requests are fully understood and actioned appropriately.Delivering excellent customer service within a ..... full job details .....