Key Client ManagerPermanent Up to 70,000 London SummaryA leading residential property management firm is seeking an experienced Key Client Manager to take ownership of a portfolio of high-quality, complex residential developments across London and the surrounding areas.This is a senior, client-facing role suited to a confident property professional who excels at relationship management, operational delivery, and navigating complex compliance environments. You will be the primary point of contact for key clients, responsible for ensuring buildings are well managed, compliant, and financially controlled, while delivering an exceptional level of service. The role:Manage a portfolio of residential developments, including high-rise, new-build, and mixed-use assetsAct as the main contact for clients, leaseholders, and directors, building trusted long-term relationshipsOversee day-to-day building operations, site inspections, contractors, and service deliveryManage service charge budgets, expenditure, and financial reportingLead and support major works projects and Section 20 consultationsEnsure full compliance with health and safety legislation and Building Safety Act requirements, including Golden Thread data and resident engagementAttend AGMs and board meetings, occasionally outside standard hoursMaintain accurate property, compliance, and reporting recordsAbout you:Minimum 4 years'' experience in residential block property managementStrong experience managing complex or high-ris