Qualified Optical Manager Location: Ipswich Contract Type: Permanent Hours per Week: 40 Salary: Competitive salary plus benefits The Role We''re committed to delivering outstanding eye care and putting the health and wellbeing of our customers first. Our Optical Managers play a crucial role in leading their teams to deliver high standards of clinical care and customer service. This role is ideal for someone who thrives in a fast-paced retail environment, with a passion for both people management and optical excellence. You''ll ensure the department runs smoothly, your team is supported, and every customer receives an exceptional experience. You''ll also benefit from dedicated support teams across the wider business network, who will help you drive performance, stay compliant, and continuously improve. Key Responsibilities -Oversee and manage the day-to-day operations of the optician''s department. -Lead, coach, and develop a team of Optometrists and Optical Assistants. -Maintain compliance with all professional, clinical, and company standards. -Manage department budgets, sales forecasting, and performance targets. -Handle customer queries, ensuring the highest level of patient care and satisfaction. -Coordinate clinic management and ensure the shop floor is fully equipped for customers'' needs. -Promote a positive, inclusive, and supportive team culture. Requirements: -Fully qualified Dispensing Optician registered with the General Optical Council (GOC). -On track to ..... full job details .....