IT TechnicianSalary: £25,000 - £27,500 Location: Multi-site (College Environment) - Full UK Driving Licence Required Contract: Full-time, PermanentOverviewWe are seeking a proactive and customer-focused IT Technician to deliver high-quality technical support across multiple sites. This role is hands-on and varied, providing front-line support for users.The ideal candidate will have strong desktop support experience, solid troubleshooting skills, and working knowledge of SCCM within a large or distributed environment.Key ResponsibilitiesProvide 1st and 2nd line support for staff and students across multiple college locations.Install, configure, and maintain desktops, laptops, printers, and other end-user devices.Use SCCM for software deployment, imaging, patching, and asset management.Diagnose and resolve hardware, software, and network issues in a timely manner.Escalate complex technical incidents to senior IT staff or third-party providers when required.Support classroom and teaching technologies, including AV equipment.Maintain accurate IT documentation including asset records, procedures, and support logs.Contribute to ongoing IT projects and improvement initiatives across the college.Drive between sites as required to deliver hands-on support.Essential Skills andamp; ExperienceBroad experience in desktop and end-user support within a busy IT environment.Hands-on experience of SCCM (Microsoft Endpoint Configuration Manager) for imaging, deployments, and patching.Strong kno