From solution architecture point of view, own and evolve enterprise observability platform (Grafana, Loki, Mimir, Tempo, OpenTelemetry) deployed across on-prem and GCP Drive platform scale-out strategy based on onboarding growth, data volumes, and regional expansion Lead rollout into new geographies (GCP/on-prem), ensuring consistency, resilience, and compliance Enable internal client onboarding and adoption, tailoring observability patterns to application and data requirements Translate client-specific needs into standardised yet flexible observability architectures Define and enforce multi-tenant architecture, isolation, RBAC, and governance models Establish reusable onboarding frameworks, templates, and automation for tenant provisioning Drive application and data observability adoption (instrumentation patterns, OTEL standards, pipeline observability) Work closely with platform, and engineering teams to ensure scalable ingestion, storage, and query performance Optimise platform for cost, performance, and operational efficiency as adoption increases Act as a hands-on architect - capable of troubleshooting, tuning pipelines, and extending platform capabilities Create and maintain standard architecture designs, reference implementations, and client-facing service documentation Provide technical leadership and advisory across onboarding, architecture reviews, and observability maturity journeys Ensure global consistency with local flexibility across regions, platforms, and b