The Grand Hotel Leicester

by the Unlimited Collection

is

seeking

a

charming

and engaging

Food and Beverage Supervisor

with a passion for service excellence

.

You will report to the

Assistant

F

ood and Beverage Manager

, working towards

providing our guests with memorable experiences

of the

restaurant

.

The

Food and Beverage Supervisor

will:Assist

the food and beverage manager in building an effective team through effective leadership and setting the right example?

Work with the FandB Managers to

tale

responsibility for training and development of employees, departmental induction, monthly department meetings, planning, assigning and delegating work?

Be highly courteous and give our guests a memorable service and

lasting impression

Provide exceptional service by

demonstrating

full knowledge of our products and facilities

Ensure that the daily task list is completed effectively

Work collaboratively with your colleagues to deliver captivating experiences

Take initiative in accommodating our

guests

needs in a resourceful manner

Assist the Manager to train and coach in a systematic and professional way to consistently achieve service standards and product delivery

Deal with guest complaints by following the correct procedures?

Positively promote sales awareness within the department and?maximise?sales opportunities

To be successful in the role of

F

ood and Beverage Supervisor

, we

require

:Excellent guest engagement skills

Previous

Hospitality Experience

Ability to

demonstrate

excellent customer service skills

Previous

experience handling customer requests and complaints

Well organised,

outgoing

and service minded

The ability to communicate and organize yourself in line with different guest expectations

A good command of English is essential, a second language is

advantageou

s

Working with us provides the following benefits toyou:Genuine career opportunities within our businessValuable on the job training, along with access to our digital online learning platform andnumerousother learning and development opportunitiesStaff incentives when you and the team performAbout UsThe Grand Hotel Leicester by the Unlimited Collection is a brand of The Ascott Limited.At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.A trusted hospitality company, Ascotts presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences,colivingproperties,hotelsand independent senior living apartments. Ascott''s award-winning hospitality brands includeAscott,Citadines,lyf,Oakwood,Somerset,The Crest Collection,The Unlimited Collection,Fox,Harris,POP!,Preference,Quest,VertuandYello. ThroughAscott Star Rewards (ASR),Ascotts loyalty programme, members enjoy exclusive privileges and offers at participating properties.Privacy Policy | Personal Data | Ascott

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