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Contract

Aftersales Administrator

Warwick
money-bag 10000-500000 Annual
3075879087
Posted Yesterday

Aftersales Administrator (10 month FTC) We are working with an innovative, extremely well-known, European leading organisation on the lookout for an Aftersales Administrator to join their team at their head offices in Warwick until the end of the year. As an Aftersales Administrator, you will play a key role in ensuring a smooth, accurate and customer-focused service process. This role supports the internal and external Aftersales teams by maintaining accurate records, managing parts orders, raising invoices and providing timely updates to customers and colleagues. You will be responsible for the integrity of service data, maintaining strong-communication standards, and contributing to an efficient, well-organised Aftersales operation. This role is essential in helping the team deliver consistent, high-quality customer experiences and ensuring that all administrative elements of the service workflow run effectively. Key Responsibilities: Accurately update completed engineer job sheets on the system, ensuring all work, parts, labour and notes are captured correctly and are processed in a timely manner Validate and update product registrations in CRM; contacting customers for missing details where required Maintain accurate records and ensure data consistency across all service platforms Raise van-stock orders for internal engineers and third-party contractors, consolidating multiple job sheets and interpreting parts Track order progress and liaise with engineers to ensure s

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