Part Time Customer Service Advisor Private Patient Team Competitive Salary with Excellent Benefits Part Time - 15 hours per week (Monday to Friday 4pm-7pm) Permanent Brentwood Due to an exciting period of growth, Spire Healthcare''s Patient Support Centre, located in Brentwood has multiple exciting opportunities for Customer Service Advisors to join our dedicated Private Patient Team on a Part Time basis to cover Monday to Friday 4pm-7pm (plus occasional Saturdays as required). This is an excellent opportunity for someone with strong customer service skills to develop a career in healthcare, in a role that''s fast-paced, rewarding, and people-focused. What you''ll be doing As part of the Private Patient Team, you''ll be the first point of contact for patients looking to fund their own treatment. You''ll provide clear, accurate information on procedures and costs, helping patients understand their options and feel supported every step of the way. Day to day you will: Respond to patient enquiries by phone and email in a professional, friendly manner Provide quotations for procedures Explain next steps and book consultations, tests, or procedures Accurately handle patient details and maintain records in our CRM and SAP systems Liaise with internal teams to ensure patients receive the right information quickly and efficiently What we''re looking for Experience in a customer service or reception-style role, handling high volumes of enquiries Excellent communication and organisa