Role: Modernisation Operations Manager UKandILocation: England, ideally London areaContract type: Full time, permanentCarrier is now looking for a Modernisation Operations Manager UKandI who will be responsible for leading the Modernisation PandL and ensuring financial delivery of the Projects Business for the UK and Ireland. Overseeing and driving the successful completion of Modernisation activities within the organisation. This role requires a visionary leader who can lead a team to manage complex projects aimed at upgrading and improving existing systems, processes, and infrastructure along with implementing strategies that enhance operational efficiency, leveraging new technologies, and ensuring the integration of innovative solutions whilst delivering a world class customer experience What will the key responsibilities be? Strategic Planning: Develop and implement modernisation strategies that align with the organization''s goals and objectives Team Leadership: Lead and mentor a diverse team of professionals, including project managers, technical staff and sub-contractors. Provide guidance, motivation, and development opportunities to team members Project Management: Oversee the planning, execution, and completion of modernisation projects, ensuring they are delivered on time and within budget Stakeholder Collaboration: Work closely with stakeholders across Sales and various departments to ensure seamless implementation of modernisation initiatives Customer: Deliver hig