Our fantastic client in Tredegar, an exciting and growing business who are leaders in their field, are recruiting for 3 x Telesales Representatives to join them on a permanent basis.Working at their stunning Head Office, and as part of a diverse and supportive team, you will contact existing and potential new customers through tele-sales activity, building strong relationships with contacts and promoting the company products and services.What you''ll be doing: Contact potential or existing customers to inform them about a product or service.Ask questions to understand customer requirements and close sales.Direct prospects to field sales team when needed - setting appointments as required.Enter and update customer information in Hubspot.Process orders accurately - progress to Quotation via Hubspot workflow.Handle grievances to preserve the company''s reputation.Go the "extra mile" to meet sales quota and facilitate future sales.Keep records of calls and sales and note useful information.What we''re looking for: Excellent communication and interpersonal skills.Proven experience in telesales or other sales/customer service role.Proven track record of successfully meeting sales quota preferably over the phone.Good knowledge of Hubspot and telephone systems.Ability to learn about products and services and describe/explain them to prospects.Calm under pressure and able to handle rejection.Outstanding negotiation skills with the ability to resolve issues.Package: Our client offer a