Our local authority client based in Essex are urgently seeking an experienced Housing Options Team Leader. 40 - 45 an hour Umbrella Hybrid working - 3 days on site Job Purpose To lead the day-to-day delivery of a responsive, customer-focused and legally compliant Housing Options and Homelessness Service, ensuring that households receive timely advice, assistance and interventions to prevent and relieve homelessness wherever possible. The role is responsible for supervising and supporting Housing Options Officers, monitoring service performance, maintaining high standards of casework and decision-making, and ensuring positive outcomes for applicants. The postholder will provide operational leadership, quality assurance and professional guidance across the team. Accountabilities To assist the Housing Options Manager to ensure that the Council''s statutory responsibilities towards people who are homeless/at risk of homelessness are met and have systems in place to ensure that all applications are thoroughly and professionally evaluated and that a consistent approach is applied across the service. Institute quality checks on an agreed number of cases annually. To provide guidance to the Housing Options Officers on the more complex or sensitive cases. To monitor and manage performance of the Housing Options Officers, Triage Officers and other team members. Assist the Housing Options Manager with the development of the monitoring and referral arrangements/protocols ..... full job details .....