Customer Care Administrator
This company have a large presence across the UK and this role will be office based at the Baglan, Port Talbot factory on a 4 month Fixed term contract due to increase in the business, this role will support them through a busy period.27-28k per annum (pro rata) Immediate interviews available4 month Fixed term contract 40 hours per week Monday Friday - onsite A little about what you would be doing .The role will form an integral and influential part of the Customer Care team, ensuring the accurate and efficient management of the order to cash process and customer service after-care . The role will also run the supply planning process as part of the business area SandOP process. Taking and placing orders from customers and accurately processing them on the system. Customer contract and resolution Monitor incoming emails and assigning to another team member Requesting information from suppliers to maintain Support through a very busy period and whilst they transition to a new system. WHAT YOU WILL NEED You will have a solid Administration background with excellent customer service skills You will have Microsoft Office software skills with high levels of knowledge of Excel Possess high level of confidentiality High levels of skill in problem solving and route cause analysis Possess excellent communication skillsWhat''s in it for you 27-28k per annum (pro rata, 4 month Fixed term contract) 40 hours per week Monday Friday 25 days holiday plus bank holidays (Pro rata) Free
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