Michael Page have partnered with a reputable Insurance Organisation in Leeds to recruit for a permanent Contact Centre Advisor to start asap due to expansion!This would be an exceptional opportunity for someone experienced with customer services looking for a business which will provide stability have lots of exciting plans for the year ahead and a company which offers excellent progression and development!Immediate interview apply now!Client DetailsMichael Page have partnered with a reputable Insurance Organisation in Leeds to recruit for a permanent Contact Centre Advisor to start asap due to expansion!This would be an exceptional opportunity for someone experienced with customer services looking for a business which will provide stability have lots of exciting plans for the year ahead and a company which offers excellent progression and development!Immediate interview apply now!DescriptionAs a Contact Centre Advisor you will be working in the insurance department working closely with customers who need to make a claim on their policy.You will be gathering all required details and support evidence handling the claim from the initial enquiry to settlement.The role will be handling a range of queries along the way working closely with third parties and providers to come to a quick resolution and you will be ensuring targets and service level agreements are met.Main communication with customers will be over the telephone this will be through inbound and outbound calls alongsid