Neigbourhood Office - CV4 Be responsible for the management of our internal and external communal area; manage tenancies and where necessary enforce tenancy conditions where they have been consistently breached causing anti-social behaviour (ASB) and nuisance to others. Work to resolve ASB without the need for legal action where possible, using the full range of tools available under current legislation. Collect evidence of ASB, including witness statements and impact statements and liaise with legal advisors.Provide tenancy advice and guidance and fully understand the terms of the various tenanciesTake action to deal with issues in accordance with relevant policies such as; abandoned tenancies, sub-letting; illegal occupiers etc and work with colleagues to resolve them.Work with colleagues to proactively manage the ending of tenancies, ensure properties are vacated following the required notice. Compile accurate and relevant performance information in a timely manner for consideration by the team leader. Work to achieve performance targets, identify any barriers to achieving these targets and agree remedial actions with the team leader.Seek continuous improvement in the quality and delivery of our services to customers including developing your own skills, knowledge and experience to maximise your impact on customer satisfaction and the achievement of key performance indicators and business objectives.All work to be undertaken in line with our policies and procedures, includ